A5:   ORGANISATIONAL  RESPONSIBILITIES

 

The National body, its member associations and all members must:

 

(1)      adopt, implement and comply with this Policy;

 

(2)      publish, distribute and otherwise promote this Policy and the consequences for breaching it;

 

(3)      promote appropriate standards of conduct at all times;

 

(4)      promptly deal with any breaches of or complaints made under this Policy in an impartial, sensitive, fair, timely and confidential manner;

 

(5)      apply this Policy consistently without fear or favour;

 

(6)      recognise and enforce any penalty imposed under this Policy;

 

(7)      ensure that a copy of this Policy is available or accessible to the persons to whom this Policy applies;

 

(8)      appoint or have access to appropriately trained people to receive and handle complaints and allegations (for example; Member Protection Information Officers (“MPIO”) and / or complaint managers) and display the names and contact details in a way that is readily accessible; and

 

(9)      monitor and review this Policy at least annually.